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01225 375 132

Business Skills Training

Empower your teams to work and lead more confidently 

Practical skills for real business impact

When your teams have the right business skills, they work more efficiently and communicate more confidently. Our training courses are designed to deliver practical, business-ready skills that teams can apply straight away. Whether you need in-person sessions or online delivery, we make it simple to organise training that is flexible, cost effective and tailored to your organisation.

 

Strategic Workplace Skills

Commercial Awareness Training

In today’s digital landscape, understanding market dynamics can greatly influence an organisation’s success. By enhancing their commercial awareness, employees can better address customer needs and competition, leading to improved business performance and long-term sustainability.

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Delegation Training

Attending a delegation course is a valuable investment in personal and professional growth. It equips participants with essential leadership skills, enhances team performance, and promotes employee development. The course focuses on effective communication, fostering collaboration, and boosting job satisfaction.

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Personal Branding Training

This course helps participants develop a unique personal brand that enhances workplace visibility and reflects their identity and values. You’ll learn about first impressions, effective communication, and brand strategy to strengthen relationships, increase influence, and seize new opportunities.

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Professional Growth & Communication Skills

Complaints Handling

Complaints are common in all businesses, and customers demand good value and effective service. They can make or break an organisation, especially in an age where the internet amplifies grievances. It’s essential for employees to be skilled in handling complaints, as this not only resolves issues but also fosters overall business improvement.

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Confidence At Work

This course aims to boost workplace confidence by addressing the self-doubt affecting about 70% of individuals. Participants will learn to develop the mindset and tools needed to manage these doubts, empowering them to navigate challenges and contribute effectively to their teams.

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Assertiveness Training

This assertiveness course enhances communication skills, helping participants express their needs, manage difficult conversations, and navigate behaviours. It boosts self-awareness, emotional intelligence, and confidence, enabling better boundary-setting and a positive work environment.

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Effective Feedback Training

Feedback can be daunting for employees and managers, but when approached thoughtfully, it fosters performance and growth. Constructive feedback enhances motivation and overall performance, while poorly delivered feedback can harm confidence and relationships. Understanding its nuances is key to a positive work environment.

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Workplace Management Skills

Managing Meetings

This course emphasises the integration of data analysis into effective management practices. Participants will develop advanced skills in data organisation and visualisation, learning how to interpret complex information and make strategic decisions. The curriculum focuses on enhancing leadership capabilities, fostering teamwork, and improving communication skills to present insights clearly.

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Managing Teams Remotely

This course is designed to enhance remote management effectiveness by integrating data analysis into management practices. It focuses on strengthening leadership capabilities, fostering collaborative teamwork, and enhancing communication skills to achieve better outcomes in remote team environments.

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Emotional & Mental Wellness Training

Wellness Workshops

In today’s fast-paced environment, understanding wellness dynamics can significantly influence personal and professional success. By enhancing their wellness practices, participants can better manage stress, improve overall wellbeing, and foster a healthier work-life balance, leading to increased productivity and resilience.

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Mental Health Awareness Training

Delegates will explore the impact of mental health illnesses and workplace stress, guided by ICD 10, ICD 11, and NICE recommendations used by the NHS. Participants will be empowered to become ambassadors for mental health practices in their workplaces, understanding that promoting wellness is crucial for enhancing both individual and organisational performance.

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Emotional Intelligence Training

Emotional intelligence is essential for improving interpersonal skills and fostering collaboration in today’s fast-paced workplaces. It enhances communication, conflict resolution, and team cohesion. Participants will learn to navigate workplace dynamics, strengthen relationships, and boost productivity. By promoting empathy and support, this course benefits individual careers and contributes to a healthier, more resilient workplace.

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