What you will learn
- Define assertiveness and identify its key characteristics, recognising its significance in effective workplace communication.
- Explore how assertive behaviour positively affects both personal well-being and interpersonal relationships in the workplace.
- Reflect on your current assertiveness levels and practice techniques to enhance your assertive behaviour, empowering you to speak up confidently.
- Recognise the frequency of negative thoughts and the impact of your inner dialogue, learning strategies to shift towards a more positive mindset.
5 lesson covers:
Understanding Assertiveness
Participants will define assertiveness and identify its key characteristics, such as self-confidence, clear communication, and respect for others. This understanding will help them appreciate how assertiveness fosters a positive workplace culture.
Impact of Assertive Behaviour
Explore the benefits of assertive behaviour, including enhanced personal well-being, improved collaboration, and stronger relationships with colleagues. Participants will learn how being assertive can lead to better outcomes in ambiguous or challenging situations.
Self-Reflection and Improvement
Engage in self-reflection to assess current levels of assertiveness. Participants will practice techniques such as role-playing and scenario analysis to enhance their assertive behaviour, empowering them to voice their opinions and needs more effectively.
Managing Negative Thoughts
Recognise the prevalence of negative self-talk and its impact on confidence and assertiveness. Participants will learn strategies to reframe their inner dialogue, fostering a more positive and constructive mindset that supports assertive communication.
Dealing with Aggression
Develop practical guidelines for responding assertively to aggressive behaviour from others. Participants will gain tools to handle confrontations calmly and effectively, boosting their confidence in making requests and saying no when necessary, thereby promoting healthier interactions in the workplace.
