This course offers a clear, practical foundation in understanding and defending against modern cyber crime. As attacks grow more frequent and diverse, from phishing scams to large scale ransomware, human error remains the biggest vulnerability for organisations of all sizes. Designed for non technical audiences, this course equips participants with the knowledge, skills and confidence to recognise common threats, understand how cyber attacks succeed and apply simple, effective security practices to protect themselves and their organisations.
Prerequisites
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Basic computer and internet usage skills
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Familiarity with email and web browsers
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No technical background required
Intended Audience
This course is designed for employees at all levels who want to understand cybersecurity basics and protect themselves from cyber crime. It’s particularly valuable for those without technical backgrounds, including administrative staff, managers, sales teams, and anyone who uses digital devices and the internet in their work. No prior cybersecurity knowledge is required.
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8 lessons cover:
Understanding Cyber Crime
This opening module provides a clear introduction to cyber crime, explaining what it is, how widespread it has become, and why it affects organisations of every size. You’ll explore the motivations behind modern attackers, the pivotal role human error plays in most incidents, and the real-world impact seen in recent cases. By the end, you’ll understand the evolving threat landscape and your role in helping to protect your organisation.
Phishing and Email-Based Attacks
Here, you’ll examine why phishing remains one of the most successful attack methods globally. You’ll break down the structure of a phishing attempt, learn how targeted campaigns such as spear phishing and Business Email Compromise work, and explore smishing and vishing techniques. The module also highlights how AI is making scams more convincing. Hands-on examples will help you confidently identify and report suspicious messages.
Common Types of Cyber Crime
This module explores the major categories of cyber attacks, from malware and ransomware to identity theft and social engineering. You’ll also learn about password-based attacks, DDoS disruptions, and the rise of AI-driven threats. Each topic is explained through practical scenarios, helping you understand how these attacks unfold and how they can be prevented.
Password Security and Authentication
In this module, you’ll learn how to create secure yet memorable passwords, avoid common pitfalls such as reuse, and make effective use of password managers. You’ll also explore Multi-Factor Authentication, how it strengthens your accounts, and how to avoid falling victim to password reset scams. A practical exercise helps you evaluate and improve your own security habits.
Protecting Your Devices and Data
This module teaches you how to secure the devices and data you rely on every day. You’ll understand why updates and patches are critical, how to browse the web safely, and how to protect yourself when using public Wi-Fi. You’ll also explore data backup strategies, ways to safeguard sensitive information, and the importance of physical device security whether at home, in the office, or on the move.
Workplace Security Best Practices
Learn how to apply cybersecurity best practice in the workplace. You’ll explore organisational policies, safe handling of company data, and the correct process for reporting incidents. The module also covers secure collaboration, access management, and remote working considerations. You’ll develop an understanding of why these measures exist and how they contribute to a safer working environment.
Responding to Security Threats
The final core module focuses on what to do when something goes wrong. You’ll learn the immediate steps to take if you click a suspicious link, download malware, or suspect an account compromise. We cover reporting procedures, early signs of a breach, and how to protect yourself after an incident. You’ll finish by creating a personal cybersecurity action plan and reflecting on how to support a culture of security awareness.
Conclusion and Next Steps
The concluding module reinforces the key principles covered throughout the course and highlights how to turn knowledge into consistent, secure behaviour. You’ll review essential cybersecurity practices, explore resources for continued learning, and understand how to stay informed as new threats emerge. The module closes by emphasising your ongoing role in supporting organisational security and fostering a culture where safe digital habits become second nature.
